SUPPORT

How can we help?

Questions, bug reports, and feature requests are welcome. Email is the fastest way to reach the MeasureMark team.

Email support@smart-bit.jp

Quick answers

Does MeasureMark calculate a real-world length from the photo?

No. A photo alone usually has no reliable physical scale. You place the annotation and enter the real value you measured. MeasureMark keeps that value clear and attached to the right place.

How do I zoom while adding a mark?

Pinch to zoom at any time. While an annotation is selected, drag the mark itself to move it and use two fingers to pan the photo. Your in-progress points remain in place.

Where are my projects stored?

Projects are stored locally on your device. MeasureMark does not provide an account or cloud sync, so export important results and include the device in your normal backup routine.

Which export format should I choose?

Use JPG for compact sharing, PNG for lossless image output, and PDF for documents or printing. Category PDF combines multiple projects into one file.

Why can a large category PDF take longer?

Each photo must be rendered into a document page. MeasureMark shows progress and lets you cancel; keeping source photos at practical sizes will reduce processing time and output size.